Terms & conditions
By booking our apartments you are familiar with and accept our terms and conditions.
§1 House rules (Find "House rules")
§2 Extracts from the guest accommodation contract
1. The accommodation contract is concluded as soon as the room or holiday apartment has been booked and confirmed or, if confirmation was no longer possible due to time constraints, has been made available.
2. The conclusion of the accommodation contract obliges the contracting parties to fulfil the contract, regardless of the duration for which the contract was concluded.
3. The landlord is obligated to compensate the guest if the holiday accommodation is not made available. In the event of a COVID-19 travel warning for the Lake Constance district during the booked period, the booking will be canceled. The landlord is not liable for any damages.
4. The landlord is obligated in good faith to re-allocate unused rooms or holiday apartments, if possible, to avoid losses. Until the room or holiday apartment is re-allocated, the guest must pay the amount calculated in accordance with Section 4 for the duration of the contract.
5. The exclusive place of jurisdiction is the place of business.
§3 User agreement regarding the use of internet access via WLAN (Source: https://www.ferienwohnungen.de/download/wlan-nutzung.pdf)
1. Permission to use Internet access via WLAN
The landlord maintains Wi-Fi internet access in his holiday property. He grants the tenant shared use of the Wi-Fi internet access for the duration of his stay in the holiday property. The tenant is not entitled to permit third parties to use the Wi-Fi. The landlord does not guarantee the actual availability, suitability, or reliability of the internet access for any purpose. The landlord is entitled at any time to permit additional co-users to operate the Wi-Fi, in whole, in part, or temporarily, and to restrict or exclude the tenant's access, in whole, in part, or temporarily, if the connection is being or has been misused, provided the landlord has reason to fear legal action and cannot prevent this within a reasonable time frame with usual and reasonable effort. The landlord reserves the right, in particular, to block access to certain websites or services via the Wi-Fi at any time and at his own discretion (e.g., websites glorifying violence, pornographic sites, or sites requiring payment).
2. Access data
Access is secured. The access data (Wi-Fi password) may not be shared with third parties under any circumstances. If the tenant wishes to grant third parties access to the internet via Wi-Fi, this is subject to the prior written consent of the landlord and the third party's acceptance of the terms of this user agreement, documented by a signature and full identification. The tenant undertakes to keep their access data confidential. The landlord reserves the right to change access codes at any time.
3. Dangers of using Wi-Fi, limitation of liability
The tenant is advised that the Wi-Fi only provides access to the Internet; virus protection and a firewall are not available. Data traffic generated using the Wi-Fi is unencrypted. Therefore, the data may be viewed by third parties. The landlord expressly points out that there is a risk that malware (e.g., viruses, Trojans, worms, etc.) may be transmitted to the device when using the Wi-Fi. Use of the Wi-Fi is at the tenant's own risk. The landlord assumes no liability for damage to the tenant's digital media resulting from the use of the Internet access, unless the damage was caused intentionally or through gross negligence by the landlord and/or his vicarious agents.
4. Liability and Indemnity
The tenant is solely responsible for the data transmitted via Wi-Fi, the paid services used through it, and the legal transactions conducted. If the tenant visits fee-based websites or enters into liabilities, the resulting costs are to be borne by the tenant. The tenant is obligated to comply with applicable law when using the Wi-Fi. In particular, the tenant will:
• not to use the WLAN to access or distribute immoral or illegal content;
• not to illegally reproduce, distribute or make available any copyrighted material; this applies in particular in connection with the use of file-sharing programs;
• observe the applicable youth protection regulations
• not send or distribute any harassing, defamatory or threatening content;
• Do not use the Wi-Fi to send mass messages (spam) and/or other forms of unauthorized advertising.
The tenant indemnifies the landlord of the holiday property against all damages and claims by third parties arising from the tenant's unlawful use of the Wi-Fi and/or a violation of this agreement. This also extends to costs and expenses associated with the claim or its defense. If the tenant recognizes or should recognize that such a violation of law and/or violation exists or is imminent, the tenant will notify the landlord of this fact.